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 Opinions please Diamond / Hawk / hegner
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cabby
Starting Member


United Kingdom
27 Posts

Posted - 19 April 2006 :  20:07:35  Show Profile Send cabby a Private Message  Reply with Quote
Hello All, Been scrolling for about 18months now, not great, but it's the only tool i've bought that has more than paid for itself.
Been using a rexon, As far as i'm concerned ( not a bad little machine ) Seem to be getting thru blade holders, washers and bolts pretty quick though. Looking to upgrade seriously.
I thought I was going for a hegner untill i found HAWK, in the usa.
Two e mail orders for blades with Hegner and no reply, makes me wonder about customer service ?
Hawk, being so far away may be a pain for spares, although the machine looks and reads good.
Diamond, reading the forums, seem to be great on after sales etc, main concern is blade change and wooden table. I do a lot of detail / inner cuts and look for an easy blade change, isn't a heavy metal table better than wood?
I would really appreciate an experienced scrollers advice on the pros and cons of the machines i have mentioned. The BIG problem is in the u.k, buying without trying ( my opinion )
All the best, look forward to your advice / comments

Gill
New Member



United Kingdom
60 Posts

Posted - 20 April 2006 :  08:48:06  Show Profile Send Gill a Private Message  Reply with Quote
Hi Cabby

Welcome to the forum .

I'm surprised you've had problems with customer service from Hegner. I haven't made an on-line purchase from them this year yet, but every time I've dealt with them I've been very impressed with their customer service. That said, the customer service from Diamond is of an even higher order.

I use both Diamond and Hegner machines, and I've got to say that the nature of the table isn't an issue. There's no distortion in the plywood and the workpieces are just as easy to manipulate as if they were on an alloy table. If anything, the Diamond table is better because it's larger.

The actual blade change on a Diamond fitted with the No 7 blade holder is both smooth and quick, although I've never managed to change blades as quickly as the Diamond website claims. That's probably just me ! However, it takes several seconds to loosen the tension on a Diamond and then re-tighten it. That's also true of the Hegner 1, but the Hegner 2SV has a quick tension release lever which gives instantaneous tension control. To my mind, that must be a major consideration for anyone who makes a lot of piercing cuts.

Another point to consider, though, is the speed control. If you do really fine work, you might easily prefer the Diamond's ability to slow down to practically zero strokes per minute. I believe the slowest the Hegner 2SV can achieve is 400 strokes per minute.

If you live anywhere within travelling distance of North East Worcestershire, you're welcome to pop over and compare my machines.

Gill
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 20 April 2006 :  10:58:03  Show Profile Send cabby a Private Message  Reply with Quote
Hi Gill, Thank you for taking the time to reply, nice to get anothers opinion on these models as they are not cheap.
I would love to take you up on your offer of veiwing the machines but I'm in london. Shame there don't seem to be anyway of seeing these machines in operation locally. Thanks again for your reply, Happy Scrolling
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Peter
Starting Member



United Kingdom
14 Posts

Posted - 20 April 2006 :  12:30:14  Show Profile Send Peter a Private Message  Reply with Quote
Hi Cabby, the same goes for me if your near Newbury (not far from London) your more than welcome to have a look and try.
I find the No 7 blade holder very quick to change, I ignore the tension control, just apply gentle pressure when you change the blade.
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 20 April 2006 :  13:13:00  Show Profile Send cabby a Private Message  Reply with Quote
Thanks to you also, Peter.
What a friendly bunch us scrollers are.
All the best :)
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herbert1
Forum Admin



55 Posts

Posted - 20 April 2006 :  15:11:10  Show Profile  Visit herbert1's Homepage Send herbert1 a Private Message  Reply with Quote
Hi Cabby and welcome to the forum. Yes they are afriendly bunch arent they. I think doug will still do you a wooden table if you want one I have witnessd the blade change speeds, they are accurate, so I can vouch for that. if you give Doug a ring I am sure he could arrange to demo a saw for you at the workshop in Leicestershire, it's a small facility and as all new saws are built by hand for individual customers it will depend on availability.Alternatively he might be able to point you in the right direction. Go on give him a call!
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 21 April 2006 :  08:36:52  Show Profile Send cabby a Private Message  Reply with Quote
Thanks Herbert 1, recieved a call from hegner today about my blade order, don't know what came over me, but i ordered a saw at the same time.
Al the best
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Gill
New Member



United Kingdom
60 Posts

Posted - 21 April 2006 :  10:21:05  Show Profile Send Gill a Private Message  Reply with Quote
Which one did you opt for in the end?

Gill
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 21 April 2006 :  11:14:39  Show Profile Send cabby a Private Message  Reply with Quote
multicut 2sv :)
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herbert1
Forum Admin



55 Posts

Posted - 22 April 2006 :  03:13:45  Show Profile  Visit herbert1's Homepage Send herbert1 a Private Message  Reply with Quote
Well I hope you enjoy it, what were the deciding factors or was it just impulse?
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 22 April 2006 :  04:53:57  Show Profile Send cabby a Private Message  Reply with Quote
Hi herbert 1, Bit of impulse and I went with what i know on the blade changing side (tension lever )
Hope I've made the right choice ( expensive mistake ) otherwise.
All the best
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 25 April 2006 :  14:12:25  Show Profile Send cabby a Private Message  Reply with Quote
Well EDNA the multicut-2 from hegner arrived today, while I was working. Yes she has a name, as the missus thought I had ordered an edna ( must be my accent )I so carefully opened the box, retrieved the instructions, flicked thru them and rushed to the garden.
Workmate out of the shed, extention lead thru the kitchen window,back into the house where I ever so gently removed EDNA from her box.
Back to the garden, Edna placed lovingly onto the workmate, a quick once over and she looks perfect, ready to try my first cut!
I can honestly say, I have never heard a quieter motor, the blade appears not to move, no vibration whatsoever, I could stand £20's worth of 20 ps on the table and they wouldn't even move.
All this may not be the case if Hegner had fitted a PLUG.
Hope this gave a bit of a laugh, I'm crying till tomorrow, EDNA is back in her box ;(
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The Woodman
New Member



United Kingdom
98 Posts

Posted - 23 May 2006 :  18:23:18  Show Profile Send The Woodman a Private Message  Reply with Quote
Hi cabby......
Nicely told and humourous story ! You had me going about the lack of vibration and noise until I read the last bit about the plug
I'm curious why you didn't just put a plug on yourself there and then ?

So what about an update on Edna cabby as you must've put the saw through it's paces by now ?

Edited by - The Woodman on 23 May 2006 18:28:50
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cabby
Starting Member



United Kingdom
27 Posts

Posted - 21 June 2006 :  18:22:25  Show Profile Send cabby a Private Message  Reply with Quote
Just an update on EDNA, I thought I would suddenly become an expert scroller with such an expensive piece of equipment, but, on first serious trial, I am having to run EDNA at a really low speed just to try and stay near a line. Finding this a bit offputting as the rexon was always on full speed and no probs staying with my lines.Sorry for the delay in reply woodman, I was doing a concrete base and putting together a workshop, still a lot to do but tonight is the first time I've had to really try EDNA, I'm not sure yet if I'm disapointed in me, or the machine.
Only having used one scroll saw I don't know, but, does one scroll saw cut so much differently from another. Don't get me wrong here, noise and vibration is very low, just a bit suprised with my cutting ability on EDNA.
All the best
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The Woodman
New Member



United Kingdom
98 Posts

Posted - 22 June 2006 :  21:48:56  Show Profile Send The Woodman a Private Message  Reply with Quote
Who said Gill is a busybody ?

Edited by - The Woodman on 28 July 2008 21:12:34
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Gill
New Member



United Kingdom
60 Posts

Posted - 23 June 2006 :  03:32:13  Show Profile Send Gill a Private Message  Reply with Quote
I think you're spot-on about the blades, Alan. I'm also wondering if Cabby should experiment a bit with the tension because this can affect blade performance too.

Out of interest, Cabby, what brand of blades are you using? I find that some batches of Flying Dutchman can have a life of their own. Generally speaking, they're my favourite blade, but mavericks do sometimes sneak through.

Gill
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